Jarmorb3D Replacement Policy

We have a 7-day Replacement policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

At Jarmorb3D, we strive to deliver high-quality, customized 3D printed products that meet your expectations. However, we understand that issues may arise, and we are committed to ensuring your satisfaction. This Replacement Policy outlines the conditions and procedures for replacing products purchased from our online store.

1. Eligibility for Replacement

You may request a replacement if your product meets the following criteria:

• Defective Products: If the product arrives with manufacturing defects, damage, or errors that were not present in the approved design, you are eligible for a replacement.
• Incorrect Item: If you receive the wrong product or if the item does not match the specifications of your order.
• Damaged in Transit: If the product is damaged during shipping, we will replace it after verification of the damage.

2. Non-Eligible Circumstances

The following situations do not qualify for a replacement:

• Change of Mind: Customized products are made specifically for you, so we cannot offer replacements if you change your mind about the design, color, or specifications after receiving the product.
• Customer Error: If the issue arises from incorrect information provided by you during the order process, such as incorrect dimensions or specifications, replacements will not be provided.
• Normal Wear and Tear: Products that have been used and show signs of normal wear and tear are not eligible for replacement.

3. Replacement Process

To request a replacement, please follow these steps:

• Contact Us: Email us at info@jarmorb3d.com
  within 3 days of receiving your order. Include your order number, a description of the issue, and clear photos of the product that illustrate the defect, damage, or error.
• Verification: Our team will review your request and may ask for additional information or evidence. Once verified, we will confirm whether the product is eligible for replacement.
• Replacement Approval: If approved, we will begin the process of creating and shipping your replacement product. Depending on the nature of the replacement, this may take additional time, as each item is custom-made.
• Shipping Costs: In cases of defective, incorrect, or damaged items, we will cover the cost of shipping the replacement product to you.

4. Return of Original Product

In certain cases, we may request that you return the original product before issuing a replacement. If this is required, we will provide instructions and a prepaid shipping label for the return.

5. Timeframe for Replacement

The timeframe for processing and delivering a replacement product may vary depending on the complexity of the item and our current production schedule. We will keep you informed throughout the process and provide updates on the expected delivery date.

6. Contact Information

If you have any questions or concerns regarding our Replacement Policy, please contact our customer service team:

Jarmorb3D
Email:info@jarmorb3d.com

Phone: +919910894699

We are committed to ensuring that you are satisfied with your purchase and will work diligently to resolve any issues that may arise.

7. Policy Changes

Jarmorb3D reserves the right to update or modify this Replacement Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date.

8. Agreement

By placing an order with Jarmorb3D, you acknowledge and agree to the terms outlined in this Replacement Policy.

This Replacement Policy ensures that Jarmorb3D customers have a clear understanding of the conditions under which they may receive a replacement for their customized 3D printed products.7